Billing - Just a Necessary Evil to Be Tolerated?

How to efficiently and effectively customers are billed or invoiced for the products or services that are provided is often an after-thought or "necessary evil" for most companies. Many businesses therefore give the whole situation small thought, sometimes year after year, and just accept that the endless printing of invoices, stuffing of envelopes, issuing of emails, chasing of outstanding amounts and reconciling of payments just has to be done, without also much grumbling. However the huge inquiry here is this -what is being missed in viewing the rather irritating however necessary billing action in this rather

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