Friday, April 15, 2011
Developing a Payment Strategy - Step 3 - Offering a User-Friendly Billing and Payment Experience
In exploring what is involved in developing an overall payments strategy, in this article we will gaze at the third phase of five in total, which is giving customers as user-friendly a billing and payment familiarity as imaginable. Most dictionaries suggest that user-friendliness involves making a customer action as simple to learn and operate as imaginable. In practical terms, this often boils down to making certain that language is straightforward and unambiguous. More information: read more about
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