Innovation in On-Line Billing

The Javelin E-commerce research corporation recently released its annual report on who they see to be the "innovators" in the on-border Billing hour. These are many of the companies that are not the Billers themselves (or merchants with the facility to render a bill directly at their own web site and to readily accept online payment at the same site) and the Banks and/or Credit Unions (or what Javelin calls FI's) who offer an online BillPay supply to their customers. Javelin suggests that these innovators will dramatically alter the billing industry-this article discusses how this may capture place. More

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